Student Accounts Assistant, Finance Office
The Student Accounts Assistant greets and answers questions from students, parents, employees and visitors. The Student Accounts Assistant receipts the money that the University receives from students and departments and assists in student account processing and balancing. The position also assists with various office administrative duties.
Greet all visitors to the office and provide outstanding customer service and interact extensively with students, parents, and other departments on campus. Access and interpret student account information from the student information system to assist students with questions or problems regarding their student account billing statement. Verify account status for disbursement of student refunds and loan checks. Assist students with retrieving 1098-T tuition statement and supporting information. Maintain privacy and protection of student information in compliance with federal, state & University regulations. Assist in auditing and reconciling tuition calculations, receipts and financial aid including interfaces to and from other systems, and to calculate and post last fees. Reply to Finance Office email inquiries. Receipt all campus payments and balance cash drawer. Assist campus departments with questions or problems regarding departmental deposits. Prepare the banking deposits and take deposit to the bank. Process loper dollar deposits and answer questions regarding the program. Assist Public Safety in selling and distributing parking permits, receipting payments, updating related systems, and reconciling transactions as needed. Process and reconcile credit card payments safeguarding cardholder information in accordance with UNK credit card security guidelines. Verify & post charges and waivers for various campus programs such as Employee Tuition Waivers, National Student Exchange, Outgoing Study Abroad, and College Prepaid programs. Process Title IV Withdrawal & Last Day Attends paperwork for the Financial Aid office. Verify adjustments are made on the student account and send letters to the students. Monitor the outstanding check list for student refunds, communicate with students about uncashed refund checks, and coordinate return of federal funds when required by federal regulations. Prepare billing invoices to third parties for certain types of scholarships. Reconcile the Outside Scholarships monthly. Perform or assist with other accounting reconciliations as needed. Other Finance Office administrative duties including process procurement card purchases and maintain purchase log; order supplies for the office; maintain the copier & submit meter readings; submit music programs to licensing agents quarterly; and other duties as assigned.