PS Manager, Operations
University of Utah
Salt Lake City, UT
Full-time
Management
Posted on March 29, 2024
Announcement
Details
Open Date
12/27/2023
Requisition Number
PRN37279B
Job Title
PS Manager, Operations
Working Title
Administrator, Divisions of Pediatric Endocrinology and Pediatric Pulmonary & Sleep Medicine
Job Grade
G
FLSA Code
Administrative
Patient Sensitive Job Code?
Yes
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
Monday – Friday
VP Area
U of U Health - Academics
Department
00848 - Pediatric Administration
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$88,000 - $109,649
Close Date
Open Until Filled
Yes
Job Summary
Job Summary
Under minimal supervision, responsible for division operations pertaining to clinical management, administrative, financial, personnel, and organizational functions of the Divisions of Pediatric Endocrinology and Pediatric Pulmonary & Sleep Medicine in the Department of Pediatrics, University of Utah School of Medicine. In collaboration with the Division Chief and Department Administration, provides strategic support and leadership in planning, developing, and implementing new programs to advance the mission and goals of the division, and ensures ongoing quality of service in existing clinical and research programs. Assists in evaluating current and proposed systems and procedures; recommends changes when necessary and assists in implementation of new processes. Acts as a catalyst between the division and its customers and staff to ensure continuity and quality of service and care.
Department Information
The Department of Pediatrics is the second largest department in the University of Utah School of Medicine and one of the largest pediatric departments in the country. We are committed to improving the lives of children through excellence in advocacy, education, research, and clinical care. For more information about the Department of Pediatrics, please visit: http://medicine.utah.edu/pediatrics/. Mutual respect and appreciation are highly valued in the department.
Benefits Information
The University of Utah offers a comprehensive benefits package including:
Responsibilities
Essential Functions
The Division Administrator is responsible for the administrative, financial, personnel, and clinical management of the Divisions of Pediatric Endocrinology and Pediatric Pulmonary & Sleep Medicine. In collaboration with the Division Chief and Department Administration, the Division Administrator provides strategic support and leadership in planning, developing, and implementing new programs to advance the missions of the division; ensures ongoing quality of service in clinical, research, education, and service programs.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
Requires a Bachelor's degree in a related area of assignment or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of assigned department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.
Master's degree in a related area may be preferred.
This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Preferences
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Details
Open Date
12/27/2023
Requisition Number
PRN37279B
Job Title
PS Manager, Operations
Working Title
Administrator, Divisions of Pediatric Endocrinology and Pediatric Pulmonary & Sleep Medicine
Job Grade
G
FLSA Code
Administrative
Patient Sensitive Job Code?
Yes
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
Monday – Friday
VP Area
U of U Health - Academics
Department
00848 - Pediatric Administration
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$88,000 - $109,649
Close Date
Open Until Filled
Yes
Job Summary
Job Summary
Under minimal supervision, responsible for division operations pertaining to clinical management, administrative, financial, personnel, and organizational functions of the Divisions of Pediatric Endocrinology and Pediatric Pulmonary & Sleep Medicine in the Department of Pediatrics, University of Utah School of Medicine. In collaboration with the Division Chief and Department Administration, provides strategic support and leadership in planning, developing, and implementing new programs to advance the mission and goals of the division, and ensures ongoing quality of service in existing clinical and research programs. Assists in evaluating current and proposed systems and procedures; recommends changes when necessary and assists in implementation of new processes. Acts as a catalyst between the division and its customers and staff to ensure continuity and quality of service and care.
Department Information
The Department of Pediatrics is the second largest department in the University of Utah School of Medicine and one of the largest pediatric departments in the country. We are committed to improving the lives of children through excellence in advocacy, education, research, and clinical care. For more information about the Department of Pediatrics, please visit: http://medicine.utah.edu/pediatrics/. Mutual respect and appreciation are highly valued in the department.
Benefits Information
The University of Utah offers a comprehensive benefits package including:
- Excellent health care coverage at affordable rates
- 14.2% retirement contributions that vest immediately
- Generous paid leave time
- 11 paid Holidays per year
- 50% tuition reduction for employee, spouse, and dependent children
- Flex spending accounts
- Free transit on most UTA services
- Employee discounts on a variety of products and services including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
- Professional development opportunities
Responsibilities
Essential Functions
The Division Administrator is responsible for the administrative, financial, personnel, and clinical management of the Divisions of Pediatric Endocrinology and Pediatric Pulmonary & Sleep Medicine. In collaboration with the Division Chief and Department Administration, the Division Administrator provides strategic support and leadership in planning, developing, and implementing new programs to advance the missions of the division; ensures ongoing quality of service in clinical, research, education, and service programs.
- Manages and oversees operations for the division's clinical, research, and academic missions. Provides leadership to ensure quality patient care outcomes. Builds both cultural and support systems within the division to enable delivery of outstanding service to both internal and external customers. Monitors appropriateness and effectiveness of service and performance and implements improvement initiatives as appropriate. Ensures compliance with federal, state, and other regulatory requirements.
- Manages approximately 15 staff members including administrative/clinical support staff, nursing staff, and advanced practice providers who provide support to the division's clinical, educational, and research operations. Oversees recruitment, selection, and onboarding of new staff into the division. Communicates standards of behavior, professional boundaries, and job expectations; identifies and provides training and development opportunities; acts as a mentor and coach; evaluates and provides ongoing feedback on performance and addresses poor performance when needed.
- Creates and supports an environment of excellence that fosters teamwork, collaboration, respect, and diversity where staff feel valued, appreciated, and recognized.
- Provides conflict resolution. Resolves problems and keeps lines of communication open with faculty and staff to ensure high employee morale and a professional, healthy atmosphere.
- Participates in strategic planning and facilitates quality improvement efforts. Continually monitors operations, programs, physical properties, and resource allocations. Proactively works to improve operations, continually refining processes and addressing customer needs while focusing on the long-term strategic role of delivery. Participates in business development and department site expansions. May be required to participate on various division and departmental project management/improvement teams.
- Works collaboratively with Primary Children's Hospital (PCH) administration, maintaining strong institutional relationships between the division and PCH. Ensures operational efficiency of division operations at PCH and outreach clinic partners/facilities.
- Coordinates and manages contract renewals and negations for the division in collaboration with division chief and department administration.
- Initiates workflow and business process analysis and provides project plans from recommendation to implementation. Evaluates and revises as necessary to maximize efficiency and effectiveness.
- Develops and implements policies and procedures for the division that are consistent with department and university policies.
- Partners with internal and external customers and markets and promotes new and existing services and programs.
- Serves as a resource and assists faculty in administrative procedures as well as problem solving. May participate in faculty recruitment and work closely with the department's credentialing specialist to ensure that providers are credentialed at the time of hire.
- Develops, tests, implements, and evaluates new and creative approaches to meeting division and department goals.
- Integrates trends in healthcare and the field of pediatric endocrinology and pulmonary & sleep medicine to forecast future division and department needs for program development, financial positions, and non-financial resources.
- Performs monthly reviews and analysis on all division dashboard indicators and operational reports; meets regularly with division chief to review progress on issues that impact division operations.
- Develops and administers the division's annual budget (~$5M for the Division of Pediatric Endocrinology and ~$4.7M for the Division of Pediatric Pulmonary & Sleep Medicine) and is responsible for monitoring financial performance. Oversees the preparation of quarterly written variance analysis reports compiled by the division's accountant for department administration. Oversees reconciliation of division operating accounts on a monthly basis. Approves purchase requests, travel reimbursements, and invoices in accordance with division and department policies and procedures. Reviews financials with division chief and division accountant on a monthly basis; identifies possible budget variance concerns and addresses as needed.
- Develops methods for fiscal analysis, conducts financial and quantitative analysis, and monitors existing programs and services. Identifies and implements strategies for timely, efficient, and compliant physician billing, reduction costs, and quality improvement of care/service for meeting the financial performance goals of the department and division. Ensures optimal utilization of all available financial resources including operating funds and external support.
- In collaboration with the division's research manager, oversees the administrative and financial aspects of all division research activities.
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Work Environment and Level of Frequency typically required
Nearly Continuously: Office environment.
Physical Requirements and Level of Frequency that may be required
Nearly Continuously: Sitting, hearing, listening, talking.
Often: Repetitive hand motion (such as typing), walking.
Seldom: Bending, reaching overhead.
Minimum Qualifications
Requires a Bachelor's degree in a related area of assignment or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of assigned department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.
Master's degree in a related area may be preferred.
This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Preferences
- One or more years of experience with budget and finance/accounting methods and processes, including strategic planning, forecasting, and tracking revenue and expenses.
- Experience with research accounting methods.
- One or more years of experience with, and a working knowledge of, clinical revenue processes.
- Knowledge of medical education, including Graduate Medical Education and Continuing Medical Education policies and processes.
- One or more years of experience with personnel management.
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
- * How many years of progressively more responsible management experience do you have?
- Less than 2 years
- 2 year or more, but less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more, but less than 10 years
- 10 years or more
- * How much experience do you have tracking finances or preparing budgets for a unit, department or institution?
- Less than 1 year
- 1-2 years
- 2-5 years
- More than 5 years
- * Do you have previous experience with research accounting methods?
- Yes
- No
- * Do you have one or more years experience with and a working knowledge of clinical revenue processes?
- Yes
- No
- * Do you have prior knowledge of medical education, including Graduate Medical Education and Continuing Medical Education policies and processes?
- Yes
- No
- * How many years of experience do you have in supervising full-time staff
- 0 - No experience
- 1 to 2 years
- 2 - 3 years
- 4 or more years
Required Documents
- Cover Letter
- Resume
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
