Student Financial Services Representative

STUDENT FINANCIAL SERVICES REPRESENTATIVE

Are you a detail-oriented and customer-focused individual looking to kick-start your career in higher education administration? We're searching for a motivated Student Financial Services Representative to join our team and assist in student accounts.

Responsibilities: Provide a cross-functional, student focused approach to service in a one-stop environment for Financial Aid and Student Accounts. This position will be the first level of student contact where personal interaction and problem solving begins. Major responsibilities include: process various transactions for students' financial records, advise and assist students with issues related to University policies and procedures, assists with scholarships and other financial aid projects for the Director of Financial Aid, and perform daily opening and closing cash procedures.

Requirements: Excellent customer service skills are required. AA degree and 3 years of customer service experience, along with excellent verbal, written, and interpersonal skills are necessary. Must be a self-starter, have a high attention to detail, and have the ability to perform under minimal supervision.

Why Join Us: Opportunity to gain valuable experience in higher education administration. Meaningful work that contributes to the success of our students and institution. Competitive compensation and comprehensive benefits package, including health insurance, retirement plan, paid holidays, PTO, tuition remission, and more. Opportunities for professional development and training. Access to campus amenities, cultural events, and recreational facilities.

St. Ambrose is an independent, comprehensive, and Catholic diocesan university firmly grounded in the liberal arts and is committed to fostering a respectful environment that recognizes and embraces diversity among all students, faculty, and staff. As an equal opportunity institution, St. Ambrose actively seeks applications from members of underrepresented groups.

If you're a proactive problem-solver with a passion for helping students succeed, we'd love to hear from you.

Position is open until filled.

EOE