Dispatcher - Public Safety and Transit
Southeast Missouri State University
Cape Girardeau, MO
Full-time
Transportation
Posted on April 26, 2024
Dispatcher - Public Safety and Transit
Southeast Missouri State University
Salary: Depends on Qualifications
Job Type: Full-Time
Job Number: 202400100
Location: Cape Girardeau, MO
Department: Public Safety
Closing:
Position Summary
PUBLIC SAFETY DISPATCHER
Department of Public Safety & Transit
Full time
Primary Responsibilities
- Monitors, receives and directs routine and emergency telephone calls to the department, performing a variety of duties of a public service agency
- Monitors, receives and transmits routine and emergency radio transmissions to fulfill requests for services and support of officers on duty
- Manages software-based multi-channel radio communications, Missouri Uniform Law Enforcement System (MULES), and input data into a software- based dispatch and records management system
- Enters and retrieves confidential computer records and disseminates information to appropriate personnel
- Monitors fire alarms, security cameras, and environmental alarms
- Performs various support duties related to dispatch functions, including record keeping, typing, filing, and logs
- Operates mass notification systems such as Everbridge and Alertus and deploys the indoor/outdoor warning system (storm sirens)
- Provides logistical support to parking services, transit services, and other university service providers
Required Qualifications
- High school diploma or GED
- Successful completion of a thorough background investigation
- 18 years old or older
- Is MULES certified or eligible for MULES certification within 6-months of employment
- Experience in police dispatching; 2-way radio operations; call taking software; radio software; alarm system software; surveillance camera software and mass notification systems a plus
- Knowledge of MSOffice
- Excellent interpersonal, verbal and written communication skills
- Ability to work all shifts, specifically the midnight shift, but also including day and evening shifts, weekends, Holidays, and during academic breaks
- Ability to work independently with minimal supervision
- Demonstrated problem solving abilities
- Demonstrated experience with and understanding of customer service
Required Information & Deadline
Application Deadline: The position is available immediately and will remain open until filled. To ensure full consideration, applications must be received by May 10, 2024.
To Apply: Submit the following items online by clicking on the APPLY button at the top of the page:
- Letter of interest addressing position qualifications
- Current Resume
- Names and contact information of three professional references may be asked for at a later date
Additional Information
About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.
SEMO Fact Book: Institutional Research Factbook | SEMO
SEMO Strategic Action Plan: Strategic Action Plan (semo.edu)
To apply, please visit https://www.schooljobs.com/careers/semoedu/jobs/4485357/dispatcher-public-safety-and-transit
Southeast Missouri State University is committed to providing equal employment opportunity and to the principles of affirmative action. In accordance with this commitment, and in compliance with the requirements of applicable laws, it is the policy of the University to provide equal opportunity for all applicants and employees in its employment practices, without regard to race, color, ethnicity, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or protected veteran status. The University believes that a diverse University community advances the academic purposes of the University and enhances the working and learning environment.
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